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Restoration Support Technician

Restoration Support Technician

Rainbow International, a leading disaster restoration company, delivering fire, flood and accidental damages services on behalf of the top insurance companies and all major adjusters nationwide.

Reporting to: Restoration Manager

Location: Draperstown

Aim: To support your team to ensure best customer experience is adhered to at all times.

Key Responsibilities

  • To undertake disaster restoration projects, including strip out and restoration of domestic and commercial properties
  • Decontamination of fire damaged properties
  • To undertake packing and removal of contents to storage
  • To maintain the highest level of Health & Safety at all times, keeping up regular awareness training.
  • To ensure that you hold a full, clean and valid driver’s licence.
  • Ensure compliance with new methods of undertaking work are adhered to when required.
  • You will be expected to wear the corporately identified clothing provided at all times.
  • To be placed on call to ensure the needs of the business are met. In the eventuality of the requirement to be on call, the hours required will be as per a rota system.
  • Such other duties as may reasonably be required within your capability consistent with the terms and conditions of your employment.

Knowledge

  • Basic level of education – GCSE English and Maths (or equivalent)

Skills

  • Excellent communication skills and telephone manner.
  • Driving License

Abilities

  • Ability to deal with confidential and sensitive information
  • Ability to work within a team, and with a variety of customers
  • Ability to motivate both yourself and others
  • Willingness to work flexible hours, may be required to be on-call

To apply, please send cover letter and CV to: [email protected]

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