Restoration Support Technician

Rainbow International, a leading disaster restoration company, delivering fire, flood and accidental damages services on behalf of the top insurance companies and all major adjusters nationwide.

Reporting to: Restoration Manager

Location: Draperstown

Aim: To support your team to ensure best customer experience is adhered to at all times.

Key Responsibilities

• To undertake disaster restoration projects, including strip out and restoration of domestic and commercial properties
• Decontamination of fire damaged properties
• To undertake packing and removal of contents to storage
• To maintain the highest level of Health & Safety at all times, keeping up regular awareness training.
• To ensure that you hold a full, clean and valid driver’s licence.
• Ensure compliance with new methods of undertaking work are adhered to when required.
• You will be expected to wear the corporately identified clothing provided at all times.
• To be placed on call to ensure the needs of the business are met. In the eventuality of the requirement to be on call, the hours required will be as per a rota system.
• Such other duties as may reasonably be required within your capability consistent with the terms and conditions of your employment.

Knowledge

• Basic level of education – GCSE English and Maths (or equivalent)

Skills

• Excellent communication skills and telephone manner.
• Driving License

Abilities

• Ability to deal with confidential and sensitive information
• Ability to work within a team, and with a variety of customers
• Ability to motivate both yourself and others
• Willingness to work flexible hours, may be required to be on-call

To apply, please send cover letter and CV to: [email protected]